Effective since May 16, 2016, our policy on credit card payments for crane rentals has changed:
In order to capture accurate billing information for your upcoming crane rental with Phoenix Crane and/or Northeast Georgia Crane, we have established a secure online system for you to submit your credit card number.
NOTE: We are, by law, unable to save credit card information. This page does not accept or process payments but instead acts as a "deposit" for this rental only. ALL transmitted information is encrypted by our SLL Certificate and can only be viewed by our Accounting Department. It is then automatically deleted from our website server.
Once you enter all of the required information, a notification will be sent to our Accounting Department to process a deposit equal to the minimum charge on the crane size you have ordered. (If you do not know the minimum charge, please contact Dispatch). We cannot dispatch your crane until accurate credit card information has been received and the deposit has been paid. A receipt for this minimum charge will be emailed to you.
Once the job is complete, the onsite crane operator will give you a hard copy of the job ticket to sign and keep for your records. Any work that exceeds the hourly minimum covered by your deposit will be charged to your credit card and we will send you an additional email, with the receipt.
All transaction receipts will be sent to the email address you provide in our online system, so please make sure the one you enter is correct and will route to the person who needs the receipts.
If you have any concerns or questions, please call our office at (404) 696-1522 and speak with our Accounting Department.